IHEA's AssetMark


The Institute of Hospital Engineering, Australia (IHEA) seeks to be recognised as an organisation that strives for excellence in health care engineering.

In order to help health care providers improve their facility management services, the Institute took the initiative of creating a benchmarking process called AssetMark. AssetMark is a structured, continuous improvement program that offers participating Australian hospitals and health care facilities the opportunity to identify best practice.

Originally a costly, time consuming paper-based questionnaire, AssetMark was transformed into an online system that is easy, straight forward and offers immediate measurements and comparisons of a number of key performance indicators.

Benchmarking with AssetMark

Benchmarking can provide any industry with the opportunity to identify best practice in all types of areas, including facility management. The aim of AssetMark is to improve both the efficiency of operation and the quality of service delivery, whilst remaining within existing resource constraints and policy parameters.

In theory, as the performance of facility management in individual hospitals improves, the mean performance in hospitals improves and in time, the benchmark itself goes up.

AssetMark allows subscribers to:
Establish performance benchmarks
Monitor facility management expenditure performance
Monitor facility performance
Verify cost effectiveness
Develop evaluation data for ACHS accreditation

AssetMark costs just AUD $750+GST per hospital for a 12 month subscription. 

An AssetMark subscription provides full access to reports, graphs and comparative data. 

For additional information and service enquiries, please contact [email protected] or 1300 929 508.

Technical enquiries should be directed to BEIMS IT Support on +61 3 9672 6161 or [email protected]

Click here to register for AssetMark

Click here to visit the IHEA's AssetMark website

Click here to download examples of reports and graphs generated by AssetMark (PDF File - 1mb)

Click here to download a 2-page colour brochure on AssetMark (PDF File - 355kb)


Generate more than a dozen reports online with AssetMark. Sensitive information remains confidential.


Generate more than a dozen reports online with AssetMark. Sensitive information remains confidential.



The AssetMark questionnaire covers a wide range of hospital facility management performance measures.